Lindsy, on Norma from Chick-fil-A
"My 13 month old son and I frequent this Chick-fil-A quite often. Every time we walk in, and Norma is working, she greets us, gives my little man a high five and talks with him. If she takes our order she helps us to our seat and offers another friendly gesture before returning to work. My heart is overwhelmed by her hospitality, genuine kindness and interest in my son and honestly, she has made this Chick-fil-A our Chick-fil-A. We'll drive out of our way to come here because of the difference she's made."